At IT Technical Solutions, our end-to-end technology solutions and digital transformation services are designed to help small businesses harness the power of modern technologies.

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234 W 34th St, Suite 500-1071, New York, NY 10001

877-400-5945

Backup software running isn’t a recovery plan. A tested restore is.

Server, workstation, and Microsoft 365 backup, built on the 3-2-1 standard, with the recovery plan actually tested — not just installed.

4:12 AM

Last verified backup, today

100%

Backup success rate

3-2-1

Backup architecture standard

Ransomware, accidental deletion, and hardware failure are the three ways small businesses actually lose data — and modern ransomware increasingly targets backups directly, deleting or encrypting them before the ransom note appears. A backup that only lives on the same network it’s protecting isn’t protection.

We build backup around the 3-2-1 standard — three copies of your data, on two types of media, with one copy offsite and isolated from your production network — and define clear recovery targets so everyone knows exactly how much data loss and downtime is acceptable before disaster strikes, not during it.

What’s included

Everything under. Backup & Disaster Recovery, in one plan.

No separate contracts, no separate bills — this is one part of the same connected service covering your whole environment.

Nonprofit Organizations

Board reporting, donor data protection, and grant compliance — IT that stretches a limited budget without cutting corners on security.

Microsoft 365 backup

Mailboxes, OneDrive, and SharePoint are backed up independently of Microsoft’s own retention, protecting against deletion, corruption, and account compromise.

Offsite & immutable copies

At least one backup copy lives offsite and in immutable storage that can’t be modified or deleted — even by an administrator — once it’s written.

Defined RTO & RPO

Clear, written targets for how much downtime and data loss your business can tolerate, matched to backup frequency and recovery infrastructure.

Regular restore testing

Scheduled test restores — not just confirmation that a backup job ran — so recovery is proven before you’re forced to find out the hard way.

Business continuity planning

A documented, role-assigned recovery runbook covering ransomware, hardware failure, and accidental deletion scenarios.

How it works

From first call to ongoing coverage.

Step 01

Define RTO & RPO

We work with you to set clear, written targets for acceptable downtime and data loss, matched to what each system actually needs.

Step 02

Architect the backup

Server, workstation, and Microsoft 365 backups are configured to the 3-2-1 standard with an offsite, immutable copy.

Step 03

Monitor every job

24/7 monitoring confirms backups actually completed — failures are caught and fixed immediately, not discovered during an incident.

Step 03

Test the restore

Scheduled recovery drills prove the plan works, with results documented for your records and any compliance requirements.

Get this in writing

Request a consultation, get a quote, or submit an estimate from the pricing calculator — or reach our support line directly if you’re already a client.

Troubleshoot & Report Issues

Estimate your monthly IT support cost before scheduling a consultation.

Chat with Support

Get real-time help with the most common PC issues.

Call or Email Us

Reach our local office lines directly.