MEDICAL OFFICES
Identify the EHR that's Right for your Practice!
Medical Practice tech support
Put your energy into caring for your patients –
Put your energy into caring for your patients –
not solving IT issues.
We know how to make your healthcare – Digital transformation real.
Managed IT Services
24/7 maintenance and monitoring that keeps your computers, servers and systems up and running.
Backup & Recovery
Prevent data loss with encrypted storage and virtualized recovery then enjoy increased productivity.
Cyber Security
Protect your business from malware, hackers, viruses and other cyber threats.
IT Support Services for Medical Practice Offices
Keeping up with technology changes is important to the success of any business. In the healthcare industry, advances like electronic health records, cloud hosting and security software are not just part of daily operations – they have become a critical part of a physician’s ability to care for patients.
With incrementing regulations such as HIPPA and security breaches becoming more and more common, the type of technology support doctors need to have – particularly with the growing cyber–threats – managing your technology needs isn’t an optional part of doing business. It is an essential part of operations that must be considered by all organizations, big and small.
Industry Software Expertise
Regardless of the EHR software you use, our team of experts can help you with EHR transitioning and selection, implementation, training, or support. We have experience in supporting some of the top EHR software systems including but not limited to Allscripts, Sage, NextGen, Greenway and more.
Technology Hardware
In some cases, software and hardware can be managed in-house. However, making sure your practice has the right technology and right security protection takes industry expertise. At IT Technical Solutions we are security experts, help desk experts, engineering experts, complemented by our customer service expertise that is unmatched by any other small business managed services company.
When hardware upgrades or purchases are required, we can help you select and order the right equipment to fit your practice. Whether you need servers, laptops or notebooks, desktops, printers, or other equipment, we will help you to make the right choice for your needs and your budget.
Vendor Management
We can also assist you in working with your medical billing, transcription, telecom, appointment reminder services and more as it relates to your technology systems.
HIPPA Compliance
If you have a medical practice or doing business with a medical practice, the term HIPPA will ring a bell. Whether you are a small private practice, you have sensitive patient information which requires to be HIPAA compliant. Most businesses are not aware of the level of security that HIPAA requires. It is a very time consuming and difficult for practices to say compliant. We combine HIPAA compliance with IT services and assist many small businesses stay in compliance. We make your computers and servers HIPAA compliant and make sure all your staff is also HIPAA compliant. We assess where and how you store your patient records, how your employees are doing with HIPAA forms such as the notice of privacy practices and provide your practice with the required HIPAA privacy policy manual and notice of privacy practice to place in your office. Some areas we can assist with are:
- Expert HIPAA knowledge,
including industry best practice polices.
- Cybersecurity policy creation.
- Adherence audit guidance disaster planning.
Managed Security & Antivirus
Cyber threats constantly evolve. No matter the steps you take to prevent them, there’s a chance new threats might get through your first layer of defense. IT Technical Solutions EDR (endpoint detection and response) allows you to quickly detect potential threat activities. The tool uses multiple behavioral AI engines to identify threats and determine if a response is needed.
Industry leading virus and spyware protection are included with our customer service plans. Get every computer in your practice protected. No more expensive license renewals every year for every computer.
Medical Offices
Operated by you - Managed by us
Let us handle your IT issues and focus on managing and growing your organization.
Questions?
We're here to help
From troubleshooting to consulting and implementing solutions, we’ve got you covered.